Authors: Khaled Maabreh; Essam Hanandeh
Addresses: Department of Computer Information System, College of Science and Information Technology, Zarqa University, Zarqa, Jordan ' Department of Computer Information System, College of Science and Information Technology, Zarqa University, Zarqa, Jordan
Abstract: One of the important facilities offered by the internet is the e-learning, which represents a major change in the educational environment. It is considered as a source of services for educational organisations and users. For enhancing the effectiveness of e-learning, it is necessary to make major changes in the educational operational aspects along with constructing potential technology. The aims of this paper are to examine the user's satisfaction of the e-learning services, and to measure the degree of confidence in the services provided by the organisation.
Keywords: e-learning; confidence; e-services; higher education; internet; Jordan; electronic learning; online learning; user satisfaction; educational services; electronic services.
International Journal of Technology Enhanced Learning, 2015 Vol.7 No.2, pp.134 - 142
Available online: 28 Sep 2015 *Full-text access for editors Access for subscribers Purchase this article Comment on this article