Title: Evaluating and enhancing e-learning in Jordan

Authors: Khaled Maabreh; Essam Hanandeh

Addresses: Department of Computer Information System, College of Science and Information Technology, Zarqa University, Zarqa, Jordan ' Department of Computer Information System, College of Science and Information Technology, Zarqa University, Zarqa, Jordan

Abstract: One of the important facilities offered by the internet is the e-learning, which represents a major change in the educational environment. It is considered as a source of services for educational organisations and users. For enhancing the effectiveness of e-learning, it is necessary to make major changes in the educational operational aspects along with constructing potential technology. The aims of this paper are to examine the user's satisfaction of the e-learning services, and to measure the degree of confidence in the services provided by the organisation.

Keywords: e-learning; confidence; e-services; higher education; internet; Jordan; electronic learning; online learning; user satisfaction; educational services; electronic services.

DOI: 10.1504/IJTEL.2015.072028

International Journal of Technology Enhanced Learning, 2015 Vol.7 No.2, pp.134 - 142

Available online: 28 Sep 2015

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