Title: The effects of performance-monitoring technology on privacy and job autonomy

Authors: Marko Seppänen; Eila Pajarre; Pasi Kuparinen

Addresses: Department of Industrial Management, Tampere University of Technology, Center for Innovation and Technology Research, P.O. Box 541, FI-33101 TAMPERE, Finland ' Department of Industrial Management, Tampere University of Technology, Center for Innovation and Technology Research, P.O. Box 541, FI-33101 TAMPERE, Finland ' Department of Industrial Management, Tampere University of Technology, Center for Innovation and Technology Research, P.O. Box 541, FI-33101 TAMPERE, Finland

Abstract: The contemporary working environment makes good use of ICT technology development. However, since modern devices and software also enable electronic monitoring of performance, for employees the use of ICT may incur feelings of privacy invasion. This study builds a model based on the job characteristics model and the unified theory of usage and acceptance of technology (UTAUT) model explaining the relationship between willingness to adopt new ICT tools and perceived job autonomy at the level of individuals. Data from a survey of a telecom service firm with several offices were used to test the model. The findings show that the feelings of privacy invasion have a strong negative and statistically significant relationship with the perceived job autonomy.

Keywords: UTAUT model; electronic monitoring; ICT adoption; job autonomy; invasion of privacy; performance monitoring; job characteristics; willingness to adopt; employee autonomy; telecom services; telecommunications industry; technology acceptance; information and communications technology; information technology; employee performance.

DOI: 10.1504/IJBIS.2015.071543

International Journal of Business Information Systems, 2015 Vol.20 No.2, pp.139 - 156

Received: 26 Jun 2014
Accepted: 29 Jun 2014
Published online: 31 Aug 2015 *

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