Title: A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment

Authors: Harald Gjermundrød; Ioanna Dionysiou

Addresses: Department of Computer Science, School of Sciences and Engineering, University of Nicosia, 46 Makedonitissas Avenue, P.O. Box 24005, 1700 Nicosia, Cyprus ' Department of Computer Science, School of Sciences and Engineering, University of Nicosia, 46 Makedonitissas Avenue, P.O. Box 24005, 1700 Nicosia, Cyprus

Abstract: Governments are looking for ways to exploit the advances in ICT to transform the public sector in terms of effective governance, transparency, citizen participation, and policymaking. The eGovernment implementation is faced with challenges, which are administrative, societal, technological, and legal concerns, to just name a few. One important challenge is that the citizens must be able to trust the eGovernment during electronic transactions. This entails that the information communicated between the public and the government is not only protected against security attacks, but is also protected against privacy threats. Privacy protection must be integrated in the eGovernment platform to ensure an acceptable level of trust among all participating parties. This paper presents a conceptual framework of a configurable privacy-awareness system that supports citizen participation whenever government officials access personal data.

Keywords: privacy awareness; citizen-centric e-government; electronic government; trust; e-citizen profiles; privacy protection; privacy preservation; transparency; personal data.

DOI: 10.1504/EG.2015.071398

Electronic Government, an International Journal, 2015 Vol.11 No.4, pp.258 - 282

Received: 29 Apr 2014
Accepted: 27 Jan 2015

Published online: 25 Aug 2015 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article