Title: Anti-patterns in knowledge management

Authors: John Israilidis; Russell Lock; Louise Cooke

Addresses: Business School, Staffordshire University, Leek Road, Stoke-on-Trent ST4 2DF, UK ' Department of Computer Science, Loughborough University, Loughborough, LE11 3TU, UK ' School of Business and Economics, Loughborough University, Loughborough, LE11 3TU, UK

Abstract: Particularly in multinational organisations, knowledge management initiatives often fail to deliver cost-effective solutions, support knowledge transfer mechanisms, and measure up to expectations. This paper identifies dysfunctional KM scenarios and formally describes necessary actions to resolve such issues by definition of the concept of KM anti-patterns. The work is aimed primarily at practitioners, i.e., managers and senior executives, in order to enable fast and effective problem identification and resolution, as well as cut costs for managing knowledge due to dysfunctional, inefficient or otherwise inappropriate KM practices.

Keywords: anti-patterns; dysfunctional scenarios; knowledge management; organisational practices; multinational enterprises; MNEs.

DOI: 10.1504/IJASS.2015.071086

International Journal of Applied Systemic Studies, 2015 Vol.6 No.1, pp.26 - 41

Received: 19 Apr 2013
Accepted: 08 Aug 2014

Published online: 12 Aug 2015 *

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