Title: Human resources management and open innovation adoption in the banking sector: a conceptual model

Authors: Dimitrios G. Salampasis; Anne-Laure Mention; Marko Torkkeli

Addresses: Public Research Centre-Henri Tudor, 29 Avenue John F. Kennedy, L-1855, Luxembourg ' Public Research Centre-Henri Tudor, 29 Avenue John F. Kennedy, L-1855, Luxembourg ' Lappeenranta University of Technology, Prikaatintie 9, FI-45100 Kouvola, Finland

Abstract: Open innovation has received wide attention and has been explored in various sectors of the economy. However, despite the abundant literature in the field, there is an on-going debate around the organisational aspect of this paradigm. This conceptual paper aims at contributing to this debate by developing a conceptual model, which explores the relationship between human resources management practices and open innovation adoption in the banking sector. Based on an extensive literature review, the role of human resources management towards the adoption of open innovation in the banking sector is investigated in relation to two fundamental organisational elements: trust and readiness. The authors highlight the role of human resources management as a fundamental element towards the adoption of open innovation practices in the banking sector and strongly suggest that; a) human resources management affects the adoption of open innovation in the banking sector and b) trust and readiness moderate the relationship between human resources management and open innovation adoption. The proposed research propositions depict a shift towards a more flexible and open human resources management system in the banking sector and the emergence of an innovative mindset empowering organisational performance.

Keywords: banking industry; open innovation adoption; trust; financial services; human resources; human resource management; HRM; organisational readiness; fair processes; workplace bullying; conceptual models; empowerment; organisational performance.

DOI: 10.1504/IJBEX.2015.070314

International Journal of Business Excellence, 2015 Vol.8 No.4, pp.433 - 457

Published online: 20 May 2015 *

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