Title: Mobile payment value networks: designing a collaboration tool to approach key partnership issues

Authors: Denis Dennehy; Frederic Adam; Fergal Carton

Addresses: Lero – The Irish Software Research Centre, National University of Ireland Galway (NUIG), Galway, Ireland ' Business Information Systems Department, University College Cork, Room 2.129, O'Rahilly Building, Western Road, Ireland ' Business Information Systems Department, University College Cork, Room 2.113, O'Rahilly Building, Western Road, Ireland

Abstract: Over the past decade, the mobile payment (m-payment) phenomenon has been approached by researchers from diverse backgrounds, each providing a new perspective to this complex topic. Yet, the search for a universal m-payment solution remains elusive. The authors have adopted a design science research approach as it is a problem solving research paradigm that seeks to design and evaluate innovative artefacts with the desire to improve an environment. By adopting a design science research approach, a collaboration tool in the form of a Partnership Management Canvas (PMC) is designed and evaluated through a series of focus groups with over eighty practitioners. The PMC provides practitioners with a common platform that enables them to approach key partnership issues when forming of an m-payment value network. As design science research is a research paradigm that is frequently misunderstood and even resisted by some researchers, it is logical that the paper commences by clarifying what is design science research.

Keywords: design science; mobile payment; m-payment; value networks; Partnership Management Canvas; PMC; focus groups.

DOI: 10.1504/IJBEX.2015.070312

International Journal of Business Excellence, 2015 Vol.8 No.4, pp.396 - 416

Published online: 15 Jun 2015 *

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