Title: Components of enterprise IT strategy: decision-making model and efficiency measurement

Authors: Yuri Zelenkov

Addresses: Economics Faculty, Yaroslavl State University, Sovetskaya, 10, Yaroslavl, 150000, Russia

Abstract: Existing approaches suggest that IT strategy should be a reflection of business strategy. However, actually organisations do not often follow business strategy even if it is formally declared. In these conditions, IT strategy can be viewed not as a plan, but as an organisational shared view on the role of information systems. This approach generally reflects only a top-down perspective of IT strategy. So, it can be supplemented by a strategic behaviour pattern (i.e., more or less standard response to a changes that is formed as result of previous experience) to implement bottom-up approach. Two components that can help to establish effective reaction regarding new initiatives in IT are proposed here: model of IT-related decision making, and efficiency measurement metric to estimate maturity of business processes and appropriate IT. Usage of proposed tools is demonstrated in practical cases.

Keywords: enterprise information systems; strategic enterprise management; enterprise architecture; business process management; enterprise agility; IT strategy; change management; information technology; decision making; efficiency measurement; appropriate IT; process maturity; agile enterprises.

DOI: 10.1504/IJISCM.2014.069400

International Journal of Information Systems and Change Management, 2014 Vol.7 No.2, pp.150 - 166

Available online: 13 May 2015 *

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