Title: A critical review of the literature on authenticity: evolution and future research agenda

Authors: Ruizhi Yuan; Martin J. Liu; Jun Luo; Bang Nguyen; Fengkai Yang

Addresses: Nottingham University Business School (China), University of Nottingham, 199 Taikang East Road, Yinzhou District, Ningbo 315100, China ' Nottingham University Business School (China), University of Nottingham, 199 Taikang East Road, Yinzhou District, Ningbo 315100, China ' Nottingham University Business School (China), University of Nottingham, 199 Taikang East Road, Yinzhou District, Ningbo 315100, China ' School of Business, East China University of Science and Technology, 130 Meilong Road, Xuhui District, Shanghai 200237, China ' Thunderbird School of Global Management, 1 Global Place, Glendale, AZ, USA

Abstract: Consumers today are increasingly requiring an authentic product or self, while marketers are also using authenticity to reconnect cultures, stories, and community to inspire consumers. Although previous research has identified a range of cues of authenticity in various contexts, limited attention is devoted to the nature and evolution of authenticity in marketing literature. Building on extant literature, we broaden our understanding of authenticity in the marketing theory development and in marketing-related decision-making process. In this paper, we analyse authenticity, firstly by providing a review of the concept and its development, and then specifically by exploring the theoretical and managerial implications of authenticity in the marketing discipline. The following key aspects are derived: authenticity is a sign of maturing theoretical concept; authenticity is an attribute-oriented idea; and consumer-based authenticity evolves and adapts.

Keywords: objective authenticity; constructive authenticity; existential authenticity; evolution; marketing theory; literature review; future research; decision making; consumer-based authenticity.

DOI: 10.1504/IJSEM.2014.068270

International Journal of Services, Economics and Management, 2014 Vol.6 No.4, pp.339 - 356

Received: 29 Oct 2014
Accepted: 10 Nov 2014

Published online: 25 Mar 2015 *

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