Title: A systematic literature review of Six Sigma practices in education

Authors: Elizabeth A. Cudney; Cassandra C. Elrod; Sarah M. Stanley

Addresses: Engineering Management and Systems Engineering, Missouri University of Science and Technology, Rolla, MO 65409, USA ' Business and Information Technology, Missouri University of Science and Technology, Rolla, MO 65409, USA ' Business and Information Technology, Missouri University of Science and Technology, Rolla, MO 65409, USA

Abstract: Six Sigma is a continuous improvement methodology aimed at reducing process variation. As Six Sigma implementation has spread from manufacturing to service and healthcare, the need for teaching the methodology in higher education emerged to prepare students for industry. The purpose of this paper is to present a systematic review the relevant literature of Six Sigma in higher education. Insights on best practices and trends for integrating Six Sigma in higher education systems are also provided.

Keywords: higher education; quality improvement; six sigma education; continuous improvement; literature review; process improvement; variation reduction.

DOI: 10.1504/IJSSCA.2014.067552

International Journal of Six Sigma and Competitive Advantage, 2014 Vol.8 No.3/4, pp.163 - 175

Received: 27 Sep 2014
Accepted: 05 Jan 2015
Published online: 19 Feb 2015 *

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