Title: Achieving knowledge management excellence for competitive advantage: an integrative model for empirical research

Authors: Paul Hong; Young Won Park; Suk Bong Choi; Geon-Cheol Shin

Addresses: Department of Information Operations and Technology Management, College of Business and Innovation, University of Toledo, USA ' Manufacturing Management Research Center, University of Tokyo, Japan, 8th floor HongoDaiichi Bld, 3-34-3Hongo, Bunkyo-ku Tokyo, Japan ' College of Business & Economics, Korea University, 2511 Sejong-ro, Sejong City 339-770, South Korea ' School of Management, Kyung Hee University, Seoul, Korea

Abstract: Knowledge management has been approached as practices of large firms. Increasingly, knowledge management for SMEs is critical for their competitive advantage. The aim of this article is to examine knowledge management excellence from the perspective of small and medium enterprises (SMEs). Two specific related objectives are to: 1) define key issues that SMEs face in pursuing knowledge management excellence; 2) present a research model that summarises the complex relationships among diverse knowledge management constructs. Emerging research issues in the context of changing global market (e.g., knowledge management excellence in emerging economies) are discussed to promote more fruitful research in this area as well.

Keywords: knowledge management excellence; KME; literature review; emerging issues; organisational level; small and medium-sized enterprises; SMEs; competitive advantage; emerging economies.

DOI: 10.1504/IJKMS.2014.067225

International Journal of Knowledge Management Studies, 2014 Vol.5 No.3/4, pp.285 - 303

Received: 18 Sep 2013
Accepted: 23 May 2014

Published online: 14 Feb 2015 *

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