Title: Optimal and stable supply chain services system: integrating management services with robust optimisation modelling

Authors: Catherine Xiaocui Lou; Wei Dai

Addresses: Centre for Strategic Economic Studies, Victoria University, P.O. Box 14428, Melbourne VIC 8001, Australia ' Centre for Strategic Economic Studies, Victoria University, P.O. Box 14428, Melbourne VIC 8001, Australia

Abstract: Developments in supply chain management (SCM) have dramatically increased within the past few years to cover a wide range of cross-disciplinary topics. With the significant developments in both technologies and business environments, a service system is proposed to work optimally under complex, globalised supply chain environments. Following the studies on SCM theories, this research develops a robust enterprise supply chain services framework taking into account of risk management in firm governance. Consequently, a robust supply chain services system (RSCSS) was built by combining optimisation modelling with the six-core management service modules of knowledge, data, task, information, communication and risk. In this system, the robust optimisation method was used to manage uncertainties. Importantly, by integrating the six-core management services modules with robust optimisation, this RSCSS can assist in supporting optimal and stable operations in a wide range of enterprises, especially for small and medium enterprises running global businesses dynamically and economically.

Keywords: services systems; robust optimisation; optimisation modelling; risk management; supply chain management; SCM; supply chain services; corporate governance; management services; uncertainty management; small and medium-sized enterprises; SMEs.

DOI: 10.1504/IJHPCN.2015.066525

International Journal of High Performance Computing and Networking, 2015 Vol.8 No.1, pp.71 - 80

Available online: 24 Dec 2014 *

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