Title: Investigation of kaizen blitz and sustainable performance for Malaysian healthcare industry

Authors: Aqmar Nur Izzah Norazlan; Nurul Fadly Habidin; Mohd Hafiz Roslan; Mohd Zaini Zainudin

Addresses: Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia

Abstract: One of the most important issues in the field of strategic management is performance differences. Nowadays, the healthcare industry has also become a more competitive environment via newly liberalised policies. In this context, this paper investigates the relationship of kaizen blitz and sustainable performance in the Malaysian healthcare industry. The three pillars of sustainable performance consist of economic, environmental and social. The database was analysed using structural equation modelling (SEM). According to the findings, this study supports the positive impact of kaizen blitz and sustainable performance in the context of the healthcare industry. Based on the proposed conceptual model and review, research hypotheses were developed. The paper ends with proposed future research work.

Keywords: kaizen blitz; sustainable performance; workplace impact; participant impact; kaizen needs; structural equation modelling; SEM; healthcare industry; Malaysia; continuous improvement; strategic management.

DOI: 10.1504/IJQI.2014.066381

International Journal of Quality and Innovation, 2014 Vol.2 No.3/4, pp.272 - 284

Received: 08 May 2021
Accepted: 12 May 2021

Published online: 17 Dec 2014 *

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