Title: Analytical QFD model for strategic justification of advanced manufacturing technology

Authors: Mandeep Singh; Ahmad Sarfaraz; Matin Sarfaraz; Kouroush Jenab

Addresses: Department of Manufacturing Systems Engineering and Management, California State University, 18111 Nordhoff Street, Northridge, CA 91330-8332, USA ' Department of Manufacturing Systems Engineering and Management, California State University, 18111 Nordhoff Street, Northridge, CA 91330-8332, USA ' Stevens Institute of Technology, 1 Castle Point on the Hudson Hoboken, NJ 07030, USA ' Society of Reliability Engineering-Ottawa, 812-761 Bay Street, Toronto, Ontario, Canada

Abstract: This study uses the information received from advanced manufacturing technology (AMT), analytical hierarchical process (AHP) and quality function deployment (QFD) literature, to provide a framework for company's implementing AMT. This paper suggests an integrated AHP-QFD methodology for the selection of AMT. The AHP-QFD methodology has been illustrated with an industrial example of an aerospace supplier company, trying to make a selection between three groups of advanced manufacturing technology, to keep up with the competition. In the approach multiple requirements are identified and then prioritised to suggest a selection between the three technologies.

Keywords: advanced manufacturing technology; AMT implementation; AMT justification; quality function deployment; QFD; analytical hierarchy process; AHP; enablers; aerospace industry; supplier companies; supplier firms; suppliers; competition; multiple requirements; prioritisation; priorities; AMT selection.

DOI: 10.1504/IJBEX.2015.065979

International Journal of Business Excellence, 2015 Vol.8 No.1, pp.20 - 37

Published online: 28 Mar 2015 *

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