Authors: Kostas Zafiropoulos; Ioannis Karavasilis; Vasiliki Vrana
Addresses: Department of International and European Studies, University of Macedonia, Egnatia 156, 54006 Thessaloniki, Greece ' Department of International and European Studies, University of Macedonia, Egnatia 156, 54006 Thessaloniki, Greece ' Department of Business Administration, Technological Education Institute of Serres, Terma Magnesias, 62124 Serres, Greece
Abstract: The transition from conventional governances to e-governance is becoming an international trend. It is important for governments to understand variables that influence citizens' adoption of e-governance in order to take them into account when delivering services online. However, Greece falls back in adoption of e-governance with regards to other EU countries. The purpose of this paper is to investigate factors influencing e-governance acceptance in education sector. It uses the technology acceptance model (TAM) and integrates the trust construct in it. Primary and secondary education teachers responded to an online survey resulting to 230 questionnaires. An SEM validation of the proposed model reveals that along with the traditional TAM constructs, trust to e-governance websites is an important factor affecting attitudes and intentions to use. Policy makers should make an effort to enhance familiarisation of teachers with the internet to promote e-government use along with building useful and easy to use e-governance websites.
Keywords: e-governance adoption; electronic governance; technology acceptance model; TAM; trust; construct; structural equation modelling; SEM; LISREL; primary education; secondary education; teachers; Greece; internet; e-government use; e-governance websites; electronic government.
International Journal of Information Technology and Management, 2014 Vol.13 No.4, pp.285 - 304
Available online: 31 Oct 2014 *Full-text access for editors Access for subscribers Purchase this article Comment on this article