Authors: Chen-Han Wang; Tzong-Ru Lee; Yi-Chieh Jessica Lin; Agung Sutrisno
Addresses: Marketing Department, National Chung Hsing University, 250, Kuo Kuang Rd., Taichung 402, Taiwan ' Marketing Department, National Chung Hsing University, 250, Kuo Kuang Rd., Taichung 402, Taiwan ' Center for General Education, National Chung Hsing University, 250, Kuo Kuang Rd., Taichung 402, Taiwan ' Department of Mechanical Engineering, Sam Ratulangi University, Manado, North Sulawesi Indonesia
Abstract: In salon and hairdressing industry, driven by growing awareness to embrace the concept of the 'Lifestyle of health and sustainability' (LOHAS) and fiercer competition in its business, innovating brand management strategy is important for sustaining business. The aim of this study was to utilise the integration of brand equity pyramid and data mining toward innovative learning in developing service brand strategy. Association rule of data mining and the results from customers' survey data are used to develop the integrated model. An example using Taiwanese beauty salon and hairdressing industry is provided to illustrate the utilisation of the model in practice.
Keywords: brand building phase; consumer-oriented brand equity pyramid; data mining; association rules; innovation; learning; beauty salon and hairdressing industry; brand status analysis; brand strategy; brand development; Taiwan.
International Journal of Innovation and Learning, 2014 Vol.16 No.4, pp.353 - 366
Published online: 29 Oct 2014 *Full-text access for editors Access for subscribers Purchase this article Comment on this article