Title: Scaling the impact of social entrepreneurship from production and operations management perspective - a study of eight organisations in the health and education sector in India

Authors: Yogita Narang; Atul Narang; Shalini Nigam

Addresses: Department of Management, Hindustan Institute of Management and Computer Studies, Farah, Mathura, Uttar Pradesh, India ' Department of Management, Anand Engineering College, Agra, Uttar Pradesh, India ' Department of Management, Dayalbagh Educational Institute, Dayalbagh, Agra, Uttar Pradesh, India

Abstract: Social entrepreneurs are springing up everywhere across the globe and they are gaining increasing recognition for their activities as agents of change. More and more citizens are using entrepreneurial skills in building sustainable enterprises, profit and non-profit to bring change in country and to address global societal, ethical or environmental value issues primarily at local level. But it is imperative to scale up the operations and maintain acceptable quality standards through the perspective of productions and operations management. This study provides a comparative analysis of eight cases of social entrepreneurship in the field of healthcare and education sectors in India and suggests factors associated with scaling up of operations that leads to significant changes at the base of pyramid to marginalised and poor people and are able to overcome the hurdles to socio-economic and sustainable development in poor countries.

Keywords: social entrepreneurship; social transformation; entrepreneurs; India; change agents; entrepreneurial skills; sustainable enterprises; non-profit; not for profit; global social values; global ethical values; global environmental values; local level; operational up scaling; quality standards; production management; operations management; healthcare sector; education sector; BOP; base of the pyramid; bottom of the pyramid; socio-economic development; sustainable development; poor countries; developing countries; emerging economies; emerging markets; sustainability.

DOI: 10.1504/IJBG.2014.065431

International Journal of Business and Globalisation, 2014 Vol.13 No.4, pp.455 - 481

Published online: 31 Oct 2014 *

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