Title: Technological innovation and organisational context information management in the high specialised hospital: the case of South Italy

Authors: Alfonso Marino, Oscar Tamburis

Addresses: Second University of Naples, Via Roma, 29, Real Casa dell'Annunziata, 83100, Aversa, Italy. ' Second University of Naples, Via Roma, 29, Real Casa dell'Annunziata, 83100, Aversa, Italy

Abstract: The present paper, to be intended as a Work in Progress, is included in the wider context about changes introduced by Information Technology (IT) in the field of healthcare services. In particular, the introduction and the implementation of IT solutions in the diagnostics and care processes inside the medical structures offer many opportunities, orientated to a rationalisation and an integration of relationships and procedures, but pointing out, at the same time, the need of organisational changes in terms of coordination, integration and control both of functions and professionalism, in relation to the supplying service and its management quality.

Keywords: technological innovation; information management; specialised hospitals; Italy; information technology; e-healthcare; electronic healthcare; diagnostics; organisational change; service quality; healthcare services; change management.

DOI: 10.1504/IJHTM.2005.006535

International Journal of Healthcare Technology and Management, 2005 Vol.6 No.3, pp.276 - 287

Published online: 20 Mar 2005 *

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