Title: Sustainability consideration within product lifecycle management through maturity models analysis

Authors: Haiqing Zhang; Yacine Ouzrout; Abdelaziz Bouras; Matteo Mario Savino

Addresses: DISP Laboratory, University Lumière Lyon 2, 160 Bd de l'Université 69676 Bron Cedex, France ' DISP Laboratory, University Lumière Lyon 2, 160 Bd de l'Université 69676 Bron Cedex, France ' DISP Laboratory, University Lumière Lyon 2, 160 Bd de l'Université 69676 Bron Cedex, France ' Department of Engineering, University of Sannio, Piazza Roma, 21 – 82100, Benevento, Italy

Abstract: Provided that product lifecycle management (PLM) is a complex system, many companies still cannot comprehend the whole amount of PLM benefits due to the lack of a full understanding of PLM functionalities. The present paper stems from an Italian industrial survey. It is aimed to investigate and collect PLM functionalities by studying PLM maturity models and TechnoWare, InforWare, FunctionWare, and OrgaWare (TIFO) framework. This paper also extends TIFO to TIFOS framework by adding SustainWare to achieve long-term maintenance of product lifecycle. AHP methodology is developed to help companies to choose right information in the right context and time by applying the proper functionalities of PLM. A research framework to measure sustainability is also proposed to identify PLM component's sustainability level. The industrial cases conducted in two southern Italy companies prove that specific components of PLM application and business management contribute more to PLM benefits, and OrgaWare and InforWare are the weak points of the proposed framework. Sensitivity and consistent analysis show that the results are robust and accurate.

Keywords: TIFOS framework; PLM maturity modelling; AHP; analytical hierarchy process; sustainability measurement; PLM benefits; product lifecycle management; Italy; sustainable development.

DOI: 10.1504/IJSOM.2014.065330

International Journal of Services and Operations Management, 2014 Vol.19 No.2, pp.151 - 171

Published online: 31 Oct 2014 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article