Title: What can Twitter tell us about social movements' network topology and centrality? Analysing the case of the 2011-2013 Chilean student movement

Authors: Cristóbal García; Marisa Von Bülow; Javier Ledezma; Paul Chauveau

Addresses: School of Business Administration, Pontificia Universidad Catolica de Chile, Campus San Joaquin, Av. Vicuna Mackenna 4860, Macul, C.P. 7820436, Santiago, Chile ' Political Science Institute, University of Brasilia, Campus Darcy Ribeiro - Asa Norte, Instituto de Ciência Política da UnB, Brasília, D.F. CEP 70904-970, Brazil ' Facultad de Ciencias Físicas y Matemáticas, Instituto de Sistemas Complejos de Ingeniería, Universidad de Chile, Domeyko 2338, Zip Code: 8370438, Santiago, Chile ' School of Engineering, Pontificia Universidad Catolica de Chile, Campus San Joaquin, Av. Vicuna Mackenna 4860, Macul, C.P. 7820436, Santiago, Chile

Abstract: We analyse the Chilean student movement by looking at Twitter data from 26 protests, distributed between May of 2011 and November of 2013. Using a mixed methods approach, based on social network analysis and qualitative methods, this article uncovers specific Twitter-based protest patterns and changing centrality of actors over time. It finds that the student movement has increasingly used Twitter, especially during days of protest. It also identifies a process of Twitter institutionalisation, whereby official accounts of organisations have become more central through time, in comparison with individual leaders' accounts. This article contributes to the literature that analyses how existing social movement organisations adapt to emerging environments of digital activism.

Keywords: social movements; student protest; social network analysis; SNA; collective action; social media; Twitter; Chile; network topology; centrality; protest patterns; digital activism.

DOI: 10.1504/IJODE.2014.065102

International Journal of Organisational Design and Engineering, 2014 Vol.3 No.3/4, pp.317 - 337

Published online: 25 Oct 2014 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article