Title: ERP SaaS value chain: a proposed SaaS model for manufacturing SCM networked activities

Authors: Richard Addo-Tenkorang; Petri T. Helo

Addresses: Department of Production, Industrial Management Unit, The University of Vaasa, PL 700, 65101 Vaasa, Finland ' Department of Production, Industrial Management Unit, The University of Vaasa, PL 700, 65101 Vaasa, Finland

Abstract: This paper aims at proposing an ERP-SaaS model systems solution for manufacturing SCM networked value systems to enable the end-customer organisation to decrease the cost of implementation, maintenance and the overall administration of the application. This applied research employed an industrial pilot case study with an OEM industrial partner. The proposed ERP-SaaS model in this paper attempts to propose industrial systems solution value-adding benefits including: low preliminary-and-anticipated ongoing costs, faster implementations and value-adding, affordable ownership cost, greater reliability, improved support, reduced IT complexity and improved business motivation. Salesforce.com is one example of such successful ERP-SaaS systems solution vendors. However, ERP systems delivered as software-as-a-service; is not yet a systems solution that has had a commercial breakthrough, specifically for supply-chain management (SCM) network. Thus, this paper will be very relevant to industries keen on achieving competitive advantage of their SCM network as well as R&D both in the industry and academia.

Keywords: enterprise resource planning; ERP; ERP-SaaS systems; SCM; value chain; SaaS; manufacturing supply chains; SCM; supply chain management; software as a service.

DOI: 10.1504/IJBIS.2014.064980

International Journal of Business Information Systems, 2014 Vol.17 No.3, pp.355 - 372

Available online: 23 Sep 2014 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article