Title: An exploration of the synergies between Six Sigma, total quality management, lean construction and sustainable construction
Authors: J. Ferng, A.D.F. Price
Addresses: Department of Civil and Building Engineering, Loughborough University, Ashby Road, Loughborough, LE11 3HU, UK. ' Department of Civil and Building Engineering, Loughborough University, Ashby Road, Loughborough, LE11 3HU, UK
Abstract: There have been many calls for the UK construction industry to improve its productivity and performance in order to exceed clients| ever-growing expectations and needs (DTI, 2003). One obstacle to achieving the required improvement has been the construction industry|s reluctance to learn from other industries, hence causing time lags between the development of new technologies and management techniques, and their implementation within construction. Recent years have seen the wide acceptance of Total Quality Management and the emergence of Six Sigma in some industries. This paper examines the Six Sigma philosophy and investigates its potential application in construction by exploring the synergies that exists among Six Sigma, Total Quality Management (TQM), Lean Construction, and Sustainable Construction.
Keywords: six sigma quality; total quality management; TQM; sustainable construction; lean construction; quality improvement; UK construction industry.
International Journal of Six Sigma and Competitive Advantage, 2005 Vol.1 No.2, pp.167 - 187
Published online: 07 Mar 2005 *Full-text access for editors Access for subscribers Purchase this article Comment on this article