Title: Viable process systemic multi-methodology: a real case in the Greek Organization for Health Care Services Provision

Authors: Nikitas A. Assimakopoulos; Alexandros V. Miaris; Kyriakos N. Souliotis; Christos I. Priftis

Addresses: Department of Informatics, University of Piraeus, Karaoli & Dimitriou 80, 185 34 Piraeus, Greece ' Department of Informatics, University of Piraeus, Karaoli & Dimitriou 80, 185 34 Piraeus, Greece ' Faculty of Social Sciences, University of Peloponnese, Damaskinou & Kolokotroni, 22100 Korinth, Greece ' Organization for Health Care Services Provision, 39 Kifisias Avenue, 151 23 Marousi, Greece

Abstract: In this paper, we present the viable system model (VSM) of Beer by examining its effectiveness in practice using a different and structured design. In order to support better viable systems, we deliver briefly the design and control systemic methodology (DCSYM) in strategic and procedure level. The conceptual environment of VSM within DCSYM will be presented as a systemic multi-methodology called 'VIPROCE' using the principles of total systems intervention (TSI) methodology. In the new viable and operational system we analyse organisational structures in strategic and procedure level where control and meta-control systems are used for decision and meta-decision making along with a process drawing tool. For this methodology, we present a real application for Organization for Health Care Services Provision, known as E.O.P.Y.Y. in Greece. Finally, we give our personal aspects for total viable development including human development.

Keywords: systems approach; viable system model; VSM; design and control systemic methodology; DCSYM; total systems intervention; TSI; meta control; process modelling; healthcare services; healthcare provision; Greece.

DOI: 10.1504/IJASS.2014.064053

International Journal of Applied Systemic Studies, 2014 Vol.5 No.3, pp.162 - 176

Available online: 31 Jul 2014 *

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