Title: Cultural ideologies of managing human resources versus western ideologies of managing human resources in Samoa

Authors: Suwastika Naidu; Anand Chand

Addresses: Faculty of Business and Economics, School of Management and Public Administration, University of the South Pacific, Private Mail Bag, Suva, Fiji Islands ' Faculty of Business and Economics, School of Management and Public Administration, University of the South Pacific, Private Mail Bag, Suva, Fiji Islands

Abstract: Managing employees in the strong cultural context is a challenging task for a human resource manager who is not from the local culture. It is essential for multinational corporations to be culturally sensitive while they are dealing with local employees. Employees in some countries may not value a particular style of leadership while employees in other countries may see this type of leadership highly valuable. This study will answer two research questions: 1) examine whether local human resource managers are more preferred by the employees or expatriates are more preferred by the employees; 2) examine whether the cultural ideologies of managing human resources has greater impact on employee satisfaction or western ideologies of managing human resources has greater impact on employee satisfaction.

Keywords: hotel industry; human resource management; HRM; tourism; hospitality; performance appraisal; Samoa; local culture; multinational corporations; MNCs; cultural sensitivity; cultural ideologies; employee satisfaction.

DOI: 10.1504/IJBG.2014.063394

International Journal of Business and Globalisation, 2014 Vol.13 No.1, pp.58 - 68

Published online: 26 Jul 2014 *

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