Title: An alternative to face worldwide financial crisis of 2008: best practices usage of a business intelligence architecture in a chemical industry

Authors: Tiago Vieira De Carvalho; Renato José Sassi

Addresses: Nove de Julho University, Industrial Engineering Post Graduation Programme, São Paulo, Brazil ' Nove de Julho University, Industrial Engineering Post Graduation Programme, São Paulo, Brazil

Abstract: In 2008, a serious financial crisis resulted in a severe contraction in consumption in the capitalist economies. The crisis forced industries from diverse sectors to drastically review production and sales plans. The chemical sector had to reorganise to accommodate the difficult circumstances. In addition to possessing a business intelligence architecture, a company must make the maximum use of its assets. The dissemination of best practices in the use of a business intelligence architecture was highly important during the crisis to help standardise processes, improve information quality and focus staff on the analysis of information as opposed to its mere generation. This study aims to demonstrate how the application of best practices to encourage the use of a business intelligence architecture significantly benefited a Brazilian chemical company during the 2008-2009 world economic crisis.

Keywords: chemistry industry; business intelligence; best practices; financial crisis; information systems; decision making; Brazil; standardisation; information quality; information analysis.

DOI: 10.1504/IJBIR.2014.063068

International Journal of Business Innovation and Research, 2014 Vol.8 No.4, pp.399 - 410

Published online: 25 Jul 2014 *

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