Authors: Yunus Mathawala, Peter Walter
Addresses: Eastern Illinois University, Charleston, Illinois 61920, USA. ' Eastern Illinois University, Charleston, Illinois 61920, USA
Abstract: This paper presents an overview of expert systems. It explains what an expert system is, and describes applications in the banking industry. Several examples of applications are cited. The importance of the utilisation of expert systems is stressed because these systems offer banks a competitive edge. Limitations and obstacles to implementation of expert systems are also covered.
Keywords: expert systems; software applications; banking industry; competition; knowledge-based systems; KBS; intelligent banking; heuristics; artificial intelligence.
International Journal of Computer Applications in Technology, 1989 Vol.2 No.3, pp.191 - 197
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