Title: Social research on IT management innovation towards service science and science for society

Authors: Yasuo Kadono

Addresses: Tokyo University of Technology, 1404-1 Katakura, Hachioji, Tokyo 192-0982, Japan

Abstract: Instead of a questionnaire survey of either user-side or vendor-side in the traditional research scheme on IT management innovation, we use a case study method bridging between user-side and vendor-side in order to elicit a new perspective on the improvement of the sophistication of the management using the common languages between user and vendor of software, a stationary measurement tool of IT projects on the information circulation platform, a world-wide excellent community for IT project comparisons, and spillover effects of the visualisation of the value-creation mechanism in the information services on the other industries in the service sector.

Keywords: IT management; information technology; enterprise systems; management innovation; learning; social research; service science; science for society; software users; software vendors; value creation; information services.

DOI: 10.1504/IJIL.2014.062475

International Journal of Innovation and Learning, 2014 Vol.15 No.4, pp.399 - 410

Received: 08 May 2021
Accepted: 12 May 2021

Published online: 09 Jun 2014 *

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