Title: A Japanese group decision support system

Authors: Milam Aiken, Chi Hwang, Jeannette Martin

Addresses: Department of Management and Marketing, School of Business Administration, University of Mississippi, University, MS 38677, USA. ' Department of Management and Marketing, School of Business Administration, University of Mississippi, University, MS 38677, USA. ' Department of Management and Marketing, School of Business Administration, University of Mississippi, University, MS 38677, USA

Abstract: Nearly all research on group decision support systems has been conducted using English-speaking groups as subjects. This paper reports on how a group of native Japanese students used a group decision support system to brainstorm, first using Japanese and then using English. The group was less satisfied when communicating in Japanese because of the difficulty of typing through an English QWERTY keyboard. Further advances in interface design and more experience typing in Japanese may increase satisfaction with the system.

Keywords: brainstorming; group DSS; decision support systems; GDSS; Japanese language; computer interface design; verbal communication; written communication.

DOI: 10.1504/IJCAT.1996.062314

International Journal of Computer Applications in Technology, 1996 Vol.9 No.5/6, pp.233 - 238

Available online: 03 Jun 2014 *

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