Title: Business process analysis and technological change in the capital goods industry

Authors: Neil Alderman, Paul Braiden, Bill Hills, David Maffin, Alfred Thwaites, Roger Vaughan

Addresses: Centre for Urban and Regional Development Studies, University of Newcastle upon Tyne, Newcastle upon Tyne, NE1 7RU, UK. ' Dept. of Mechanical, Materials and Manufacturing Engineering, University of Newcastle upon Tyne, Newcastle upon Tyne, NE1 7RU, UK. ' EPSRC Engineering Design Centre, University of Newcastle upon Tyne, Newcastle upon Tyne, NE1 7RU, UK. ' Rollalong Ltd., Woodsbridge Industrial Park, Three Legged Cross, Dorset, BH21 6SF, UK. ' Centre for Urban and Regional Development Studies, University of Newcastle upon Tyne, Newcastle upon Tyne, NE1 7RU, UK. ' Newcastle School of Management, University of Newcastle upon Tyne, Newcastle upon Tyne, NE1 7RU, UK

Abstract: This paper discusses the application of a new framework for business process research and analysis in the context of the capital goods industry. It argues that the key business processes in relation to technological change are inter-organisational ones, and the impacts of new technology can only be fully understood through a consideration of the complete system within which the capital goods producer operates. This is illustrated in terms of the key business process interactions involving producers of complex capital goods.

Keywords: business process analysis; capital goods; value added systems; technological change; inter-organisational processes; new technology; complex products; business process interactions; key business processes.

DOI: 10.1504/IJCAT.1998.062213

International Journal of Computer Applications in Technology, 1998 Vol.11 No.6, pp.418 - 427

Published online: 01 Jun 2014 *

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