Title: Presenting a model to evaluate the fuzzy AHP knowledge management's effectiveness

Authors: Zynolabdin Rahmani; Arezu Keshavarz; Abolfazl Rohani

Addresses: Business Management Department, Payame Noor University, P.O. Box 19395-3697, Tehran, Iran ' Management Department, Payame Noor University, P.O. Box 19395-3697, Tehran, Iran ' Department of Industrial Engineering, Payame Noor University, P.O. Box 19395-3697, Tehran, Iran

Abstract: Science and technology in this competitive world have provided new constraints, complexities and situations and they could be known as the engine of the world's economical and social development. Correct exploitation of fast developments of science and technology, management of technological changes and innovation, demand access to daily and progressive knowledge, which is the one of trend and attempt factor of organisations in the scope of knowledge management in the last few years. In this paper, three project-orientation companies, [Pars Aviation Development Investment Company (PADICO), Septa Management Engineers Consulting and AVA BEHBOOD Engineering Services Company], have been prioritised regarding the level of manpower (ordinary personnel, key personnel, top managers), knowledge management sub-criteria and quintuplet knowledge management scopes (data, information, knowledge, wisdom, personnel) using fuzzy analytic hierarchy process to maximise the proficiency of knowledge management. Results show that AVA BEHBOOD services company, Pars Aviation Department Company (PADCO), Septa Management Engineers Consulting are on the first, second and last priorities, respectively.

Keywords: knowledge management; fuzzy AHP; analytical hierarchy process; FAHP; Pars Aviation Development Investment Company; Septa Management Engineers Consulting; AVA BEHBOOD Engineering Services Company; project-oriented companies.

DOI: 10.1504/IJBEX.2014.060780

International Journal of Business Excellence, 2014 Vol.7 No.3, pp.349 - 370

Published online: 07 Jun 2014 *

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