Title: Measuring the impact of global information technology applications

Authors: James E. Whitworth, Susan Rebstock Williams, Prashant C. Palvia, Cheryl Aasheim

Addresses: Georgia Southern University, Department of Information Systems, Statesboro, GA, USA. ' Georgia Southern University, Department of Information Systems, Statesboro, GA, USA. ' ISOM Department, The University of North Carolina at Greensboro, Bryan School of Business and Economics, Greensboro, NC, USA. ' Georgia Southern University, Department of Information Technology, Statesboro, GA, USA

Abstract: The objective of this study is to develop a means of assessing the impact of global information technology applications. Building on the prior work of Palvia (1997), Sethi and King (1994) and Mahmood and Soon (1991), a multi-factor global IT impact measurement model is developed. This model exhibits a high degree of reliability and validity. From a theoretical perspective, this study develops a measurement model that can be used to evaluate the impact of IT in a global environment. From a practitioner|s point of view, the study provides a better understanding of the factors that should be considered when assessing the impact of global IT applications.

Keywords: global information technology; information technology impact; international information technology; impact measurement; globalisation.

DOI: 10.1504/IJTM.2005.006000

International Journal of Technology Management, 2005 Vol.29 No.3/4, pp.280 - 294

Published online: 19 Jan 2005 *

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