Title: Exploring the antecedents and outcomes of feedback-seeking behaviour
Authors: Jen-Wei Cheng; Jyh-Huei Kuo; Hsiu-Hsin Lin; Kuo-Ming Lu; Lawrence Gales
Addresses: Department of Business Administration, National Taiwan University of Science and Technology, 43, Keelung Road, Section 4, Taipei 106, Taiwan ' Graduate Institute of Business Administration, Cheng Shiu University, No. 840, Chengcing Rd., Niaosong Dist., Kaohsiung City, 83347, Taiwan ' Department of Accounting Information, National Taichung University of Science and Technology, No.129, Sec.3, Sanmin Rd, North Dist., Taichung City 40401, Taiwan ' Department of Business Administration, National Taiwan University of Science and Technology, 43, Keelung Road, Section 4, Taipei 106, Taiwan ' Department of Management, University of Cincinnati, Carl H. Lindner Hall, 2925 Campus Green Drive, P.O. Box, Cincinnati, OH, 45221-0211, USA
Abstract: By seeking feedback from supervisors, employees can adjust ineffective behaviours in time, enhance future work-related effectiveness, maintain high quality leader-member exchange, and create positive impressions in the minds of supervisors. Although a growing body of work has evoked interest in examining the antecedents and outcomes of feedback-seeking behaviour, a systematic review of the feedback-seeking literature is quite limited. The authors' examination included 38 studies, containing 45 samples, and results indicate that three important categories of antecedents can be identified based on an individual's disposition and cognition as well as organisational context factors. This article concludes with some thoughts about the future research agenda that might be pursued to further advance our understanding of employees' feedback-seeking behaviour in organisation management.
Keywords: feedback-seeking behaviour; negative feedback; individual differences; perceived cost; perceived value; supervisor feedback; antecedents; outcomes; literature review; organisational management; employee feedback; employee behaviour.
International Journal of Management and Enterprise Development, 2014 Vol.13 No.1, pp.89 - 108
Received: 10 Oct 2013
Accepted: 11 Dec 2013
Published online: 17 Jun 2014 *