Title: Selecting alternatives for improvement in IT enabled supply chain performance

Authors: Mohit Tyagi; Pradeep Kumar; Dinesh Kumar

Addresses: MIED, Indian Institute of Technology, Roorkee, Uttrakhand, 247667, India ' MIED, Indian Institute of Technology, Roorkee, Uttrakhand, 247667, India ' MIED, Indian Institute of Technology, Roorkee, Uttrakhand, 247667, India

Abstract: In the present scenario, information technology (IT) is the most important concern for the existence of a company in the competitive market. This paper provides an approach to determine the impact of various alternatives on the performance of IT enabled supply chain. In order to evaluate the alternatives namely (top management support, IT advancement, and supply chain integration) on the behalf of performance improvement in IT enabled supply chain, an analytic hierarchy process (AHP)-based model is proposed. It provides the decision methodology to give a ranking order of these alternatives, to improve the supply chain performance. The finding suggests that among the above three alternatives, top management support can play a very important role in improving performance of the supply chain.

Keywords: supply chain management; SCM; information technology; IT enabled supply chains; supply chain integration; SCI; analytical hierarchy process; AHP; top management support; performance improvement; supply chain performance.

DOI: 10.1504/IJPM.2014.059553

International Journal of Procurement Management, 2014 Vol.7 No.2, pp.168 - 182

Published online: 30 May 2014 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article