Title: Web services architecture for m-government: issues and challenges

Authors: Sushil K. Sharma, Jatinder N.D. Gupta

Addresses: Department of Information Systems and Operations Management, Miller College of Business, Ball State University, Muncie, IN 47306, USA. ' Department of Accounting and Information Systems, The University of Alabama in Huntsville, Huntsville, AL 35899, USA

Abstract: Several governments have started looking at how mobile technologies can help increase service levels, efficiency and constituent participation. Mobile government (m-government) implementation provides unique opportunities to exploit mobile devices to receive government services and information literally from any place, at any time, using varieties of wireless networks. This paper describes the web services based framework that could be used for developing m-government applications. The framework will be a great help to deliver m-government applications in different format such as audio, video and text in multi-supporting multi-lingual formats.

Keywords: m-government; e-government; digital government; mobile governemt; mobile communications; electronic government; wireless networks; government services; government information; web services.

DOI: 10.1504/EG.2004.005921

Electronic Government, an International Journal, 2004 Vol.1 No.4, pp.462 - 474

Published online: 27 Dec 2004 *

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