Title: Fuzzy-DEA as a diagnostic tool to measure and compare the performance of public and private banks including foreign banks in India

Authors: A. Kiruthika; S. Chandramohan; M. Punniyamoorthy; S. Latha

Addresses: Alagappa Institute of Management, Alagappa University, Karaikudi-630 003, Tamil Nadu, India ' Alagappa Institute of Management, Alagappa University, Karaikudi-630 003, Tamil Nadu, India ' Department of Management Studies, National Institute of Technology, Trichirappalli-620 015, Tamil Nadu, India ' Department of Commerce, Alagappa Government Arts College, Karaikudi-630 003, Tamil Nadu, India

Abstract: Bank performance evaluation is an important study for business goal setting and management. In this paper, an attempt has been made to compare the performance of public and private banks including foreign banks in India. This is done by assessing the productive efficiency of the banks arrived through DEA bringing the non-fuzzy and fuzzy dimensions to the bank variable. The benchmarking is identified and the banks are ranked.

Keywords: fuzzy DEA; data envelopment analysis; fuzzy logic; fuzzy efficiency; alpha-cut; bank efficiency; India; diagnostics; performance evaluation; performance evaluation; public banks; private banks; foreign banks; India; banking industry.

DOI: 10.1504/IJLEG.2013.058823

International Journal of Logistics Economics and Globalisation, 2013 Vol.5 No.3, pp.214 - 239

Published online: 04 Sep 2014 *

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