Title: Assessing the business performance measurements for transfusion of TQM and TPM initiatives in the Indian manufacturing industry

Authors: Kanwarpreet Singh; I.P.S. Ahuja

Addresses: University College of Engineering, Punjabi University, Patiala, Punjab, India ' University College of Engineering, Punjabi University, Patiala, Punjab, India

Abstract: Traditionally, quality and maintenance functions in industries were viewed as just a support function of a business. Improving quality of product being produced was not even cared and managing equipment performance was not a top priority. The inadequacies of the quality as well as maintenance practices in the past have adversely affected organisational competitiveness. The present research is aimed at developing an insight into the prevalent quality maintenance practices adopted in the contemporary Indian manufacturing industry. As the leading Indian manufacturing organisations have taken proactive initiatives to effectively improve the manufacturing by transfusing various lean manufacturing philosophies like TQM, TPM, 5S, Six Sigma, etc. for realising enhanced manufacturing performance. The study reveals that Indian entrepreneurs have been reasonably successful in improving the business performances in the organisations by implementing combination of TQM and TPM, as TQM support to TPM is much effective and this improvement initiative have significantly contributed towards enhancing the overall manufacturing performance.

Keywords: TQM; total quality management; TPM; total productive maintenance; business performance; India; manufacturing industry; quality control tools; PPS; percent point scored; TPS; total points scored; OEE; overall equipment effectiveness; lean manufacturing; entrepreneurship; manufacturing performance.

DOI: 10.1504/IJTPM.2014.058733

International Journal of Technology, Policy and Management, 2014 Vol.14 No.1, pp.44 - 82

Received: 08 Feb 2013
Accepted: 05 Jun 2013

Published online: 17 Jan 2014 *

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