Title: Quantitative analysis of impacts of employee engagement on continuance and normative commitment

Authors: Daniel A. Cernas Ortiz; Wai Kwan Lau; Hong Qin

Addresses: Facultad de Contaduría y Administración, Universidad Autónoma del Estado de México, Toluca, Estado de México, 50100, México ' Management, Marketing & MIS, College of Business, Marshall University, One John Marshall Drive, Huntington, 25755 WV, USA ' Computer Information Systems and Quantitative Methods, College of Business Administration, University of Texas - Pan American, 1201 W Univ. Drive, Edinburg, 78539 TX, USA

Abstract: A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment; it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. These results advance prior findings about the effect of employee engagement on different types of commitment and provide understandings in setting effective performance standards in the organisation.

Keywords: employee engagement; continuance commitment; normative commitment; structural equation modelling; SEM; employee involvement; performance standards.

DOI: 10.1504/IJSS.2013.058227

International Journal of Services and Standards, 2013 Vol.8 No.4, pp.315 - 331

Received: 06 May 2013
Accepted: 24 Aug 2013
Published online: 30 Sep 2014 *

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