Authors: Saeed Askary; Saigeeta Kukunuru; Robert Pech
Addresses: School of Accounting, College of Business Administration, Abu Dhabi University, P.O. Box 59911, Abu Dhabi, UAE ' School of Accounting, College of Business Administration, Abu Dhabi University, P.O. Box 59911, Abu Dhabi, UAE ' Department of Business and Management, Wollongong University in Dubai, Dubai Knowledge Village, P.O. Box 20183, Dubai, UAE
Abstract: This research paper investigates the employee commitment to work as demonstrated by UAE national men and women across three sectors: the public, semi-public and private, specifically in the Emirates of Abu Dhabi and Dubai. The research demonstrated that the private sector has a high level of work satisfaction. In contrast, the greatest dissatisfaction was in the public and semi-public sectors which respondents opined that there was generally a lack of recognition for good work and that they did not have opportunities to engage in discussion about progress of the organisation they worked for, and weak support for the performance evaluation process, citing reservations about its fairness. Emiratis looking for career advancement should consider the private sector with a greater degree of confidence than they have thus far - a view endorsed by their own compatriots according to the outcomes of this research.
Keywords: business excellence; customer loyalty; employee engagement; productivity; work environment; UAE; United Arab Emirates; employee commitment.
International Journal of Business Excellence, 2014 Vol.7 No.1, pp.1 - 15
Available online: 30 Oct 2013 *Full-text access for editors Access for subscribers Purchase this article Comment on this article