Title: Creating user networks for technology-market linking: an action research report

Authors: Margaret Dalziel

Addresses: School of Management, University of Ottawa, 136 Jean-Jacques Lussier, Ottawa, ON K1N 6N5, Canada

Abstract: User networks are a network-based approach for facilitating the generation of knowledge of customers and markets required to achieve technology-market linking. Over time, user networks serve to transform the dispersed, tacit, and conflicting knowledge of individuals into accessible, explicit, and consensual knowledge that can be utilised by technology development organisations to identify research priorities and design technology development projects that have a high likelihood of eventual commercial success. This paper presents an action research report on the efforts of Precarn, a leading Canadian industrial research consortium, to create user networks in several vertical markets.

Keywords: user networks; technology commercialisation; action research; knowledge management; Canada; virtual organisations.

DOI: 10.1504/IJNVO.2004.005736

International Journal of Networking and Virtual Organisations, 2004 Vol.2 No.4, pp.353 - 366

Published online: 29 Nov 2004 *

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