Title: The relationship among organisations' factors, information technology, innovation and performance: an Indonesian SMEs study

Authors: Ervi Cofriyanti; Achmad Nizar Hidayanto

Addresses: STMIK MDP Palembang, Rajawali Road, No. 14 Palembang 30113, Indonesia ' Faculty of Computer Science, Universitas Indonesia, Kampus UI Depok, 16424, Indonesia

Abstract: Information technology has enormous benefits for small and medium enterprises (SMEs) especially to develop innovations in order to enhance their competitiveness. However, currently only few SMEs in Indonesia have used information technology. This study was conducted to examine the factors that influenced SMEs in utilising information technology as well as the impact of information technology utilisation for innovation and performance of SMEs. Based on survey data collected from 115 Indonesian SMEs, it is concluded that the perceived benefits, organisational readiness, and external encouragement have significant positive influence on the utilisation of information technology, with the most dominant factor being organisational readiness. The results also showed that the utilisation of information technology has a significant positive impact on innovation and performance.

Keywords: innovation; Indonesia; small and medium-sized enterprises; SMEs; information technology; internal organisational factors; external organisational factors; IT utilisation; organisational performance; learning; firm performance; perceived benefits; organisational readiness; external encouragement.

DOI: 10.1504/IJIL.2013.056236

International Journal of Innovation and Learning, 2013 Vol.14 No.3/4, pp.422 - 443

Received: 08 May 2021
Accepted: 12 May 2021

Published online: 15 Aug 2013 *

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