Title: The differences in structural relationships among software engineering capabilities and business performance depending on origin of IT firm in Japan

Authors: Yasuo Kadono

Addresses: Tokyo University of Technology, 1404-1 Katakura, Hachioji, Tokyo 192-0982, Japan

Abstract: To clarify the mechanism of how software engineering capabilities relate to business performance of IT vendors, we analysed data collected from 100 major IT vendors. Then, we verified the relationships among software engineering capabilities and business performance vary significantly depending on origin of vendor: maker-turned, user-turned or independent. In maker-turned vendors, service, process, and product innovations are effectively connected. In user-turned vendors, software engineering innovation is probably attributable to a management policy of paying extra attention to business performance. In independent vendors, human resource development is the only factor that positively and significantly influences the other capabilities and business performance.

Keywords: technology management; software engineering capability; learning; statistical analysis; Japan; structural relationships; business performance; firm origin; IT firms; information technology; IT vendors; service innovation; process innovation; product innovation; human resource development; HRD.

DOI: 10.1504/IJIL.2013.056231

International Journal of Innovation and Learning, 2013 Vol.14 No.3/4, pp.308 - 328

Published online: 30 Sep 2013 *

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