Title: Developing a conceptual model for investigating adoption of knowledge management system in Saudi Arabian public sector
Authors: Fatmah Mohmmad H. Alatawi; Yogesh K. Dwivedi; Michael D. Williams
Addresses: The School of Business, Swansea University, Swansea, SA2 8PP, Wales, UK ' The School of Business, Swansea University, Swansea, SA2 8PP, Wales, UK ' The School of Business, Swansea University, Swansea, SA2 8PP, Wales, UK
Abstract: This paper employed literature analysis approach and the Technology-Organisation-Environment (TOE) as a guiding theoretical framework to propose and discuss a research model for investigating the factors responsible for influencing the adoption of knowledge management systems (KMS) in public sector organisations in Saudi Arabia. A cautious analysis of different models has been the basis for selecting the TOE framework as the guiding model to be used for this research. This is due to the fact that this framework not only covers the technological aspects of analysing the adoption of KM systems but more importantly also explores their organisational and environmental contexts. Hence, this model provides a complete analysis of the possible aspects to be considered for KM systems adoption in public sector organisations. The paper discussed and formulated 21 hypotheses describing the overall adoption of KM systems.
Keywords: knowledge management systems; KMS adoption; research model; Saudi Arabia; conceptual modelling; public sector; technology-organisation-environment; TOE framework.
International Journal of Business Information Systems, 2013 Vol.14 No.2, pp.135 - 163
Received: 08 May 2021
Accepted: 12 May 2021
Published online: 11 Aug 2013 *