Title: ERP software selection with MCDM: application of TODIM method

Authors: Yigit Kazancoglu; Serhat Burmaoglu

Addresses: Izmir University of Economics, Sakarya Cad. No: 156, 35330, Balcova, Izmır, Turkey ' Turkish Army Academy (Harbiye), Dikmen Caddesi, Bakanliklar, 06654, Ankara, Turkey

Abstract: Any ERP software in the market cannot fully meet the needs and expectations of manufacturing companies, because each company, which looks for implementing ERP system, runs its business with different strategies and goals. Therefore, enterprise resource planning (ERP) software selection is an important and critical decision process. Another aspect of this problem is that multi-disciplinary content reveals the multi-criteria decision making as the appropriate field of study. In this study, by employing TODIM method, which allows the usage of both qualitative and quantitative data, an example, which involves ERP software selection process of a steel forming and hot dip-galvanising firm located in Izmir, Turkey, is provided by using a proposed framework. A new path toward ERP software selection is designed for the decision makers in various industries include manufacturing companies. In order to deal with the complex calculations in the decision making process, the proposed framework is formed as an applicable tool for all decision makers in various industries.

Keywords: ERP software; ERP selection; software selection; ERP implementation; enterprise resource planning; Turkey; steel forming; hot dip galvanising; multicriteria decision making; MCDM; TODIM method.

DOI: 10.1504/IJBIS.2013.055300

International Journal of Business Information Systems, 2013 Vol.13 No.4, pp.435 - 452

Published online: 25 Jul 2013 *

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