Title: Organisation culture as indicators of citizenship behaviours within organisations: a multi sector analysis

Authors: Jagannath Mohanty; Bhabani Prasad Rath

Addresses: Institute of Management Technology, 35 Km Milestone, Katol Road, Mouza Dorli, Nagpur – 440013, Maharashtra, India ' Department of Industrial Relations and Personnel Management, Berhampur University, Bhanja Bihar, Berhampur, District, Ganjam, State – Odisha, PIN – 760007, India

Abstract: Since the liberalisation in 1991 in India, the industries have gone through a massive change. The work culture and the mindset of people have dramatically changed over the past two decades. The present paper is an attempt to examine and investigate the extent of impact that certain dimensions of organisational culture has on citizenship behaviours of the employees in an organisation. The study examines the impact of select culture variables on organisational citizenship behaviour across three dominant organisations representing three sectors of the economy namely, manufacturing, information technology and banking. This paper aims at examining the impact of organisational culture on organisational citizenship behaviours of employees in different sectors of the economy. Specifically, the paper explores the extent of impact that organisational culture has on citizenship behaviours in different cultural settings.

Keywords: organisational culture; citizenship behaviour; India; cultural variables; manufacturing industry; information technology industry; banking industry.

DOI: 10.1504/IJBPM.2013.054914

International Journal of Business Performance Management, 2013 Vol.14 No.3, pp.245 - 255

Accepted: 30 Oct 2012
Published online: 17 May 2013 *

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