Title: Readiness of new recruits on contemporary trends in workplace communication

Authors: Shailja Agarwal; Jaya Chitranshi

Addresses: Indian Institute of Management, Rohtak 124 001, Haryana, India ' Jaipuria Institute of Management, Lucknow 226 010, Uttar Pradesh, India

Abstract: Increasingly, voices in corporations can be heard lamenting the recruitment of 'corporate burdens' incapable of functioning in industry. Amongst others, one primary reason behind this lament is poor communication skills in English, more so of non-native English speaking employees. This scenario gives rise to a spate of debate on the effectiveness of academia in making business graduates performance worthy. The literature is grounded with work on what various stakeholders - recruiters, faculty, students - feel about the course of business communication in alignment to corporate needs but somehow, a very crucial stakeholder - the newly recruited business graduate - has not been explicitly focused upon. If a gap analysis is undertaken, perhaps a match between workplace communication skills and the skills taught could be put in place. This study enters this discussion. This would greatly help organisations in reducing cost to the company on an employee, since training needs could be taken care of by business schools.

Keywords: business communication; newly recruited business graduates; communication skills readiness; new employees; corporate needs; business schools.

DOI: 10.1504/IJICBM.2013.054249

International Journal of Indian Culture and Business Management, 2013 Vol.6 No.4, pp.491 - 506

Published online: 30 Nov 2013 *

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