Title: Social capital, attitude, expectations and quality of knowledge sharing in Jordanian knowledge stations

Authors: Amin A. Shaqrah; Adel Al-Hhashem; Raed Alqirem

Addresses: Faculty of Economics and Administrative Sciences, Alzaytoonah University of Jordan, MIS Dept. P.O. Box 130, Amman 11733, Jordan ' Faculty of Business, Al-Balqa' Applied University, MIS Dept. P.O. Box 130, Amman 11733, Jordan ' Faculty of Economics and Administrative Sciences, Alzaytoonah University of Jordan, MIS Dept. P. O. Box 130, Amman 11733, Jordan

Abstract: This study argues that the structural, relational, and cognitive dimensions of social capital in organisational knowledge sharing. These dimensions increase knowledge sharing; attitude and expectations about knowledge sharing, and quality of knowledge sharing. Our proposed model is tested on a sample of 141 employees and researchers within knowledge stations at Jordan, and then examined their relationships using structural equation modelling. We find that social interaction ties, trust, norm of reciprocity and attitude and expectations about knowledge sharing significantly contributed to knowledge sharing quality - directly and indirectly - but only shared language and vision was insignificant contributed to quality of knowledge sharing.

Keywords: knowledge sharing; social capital; structural equation modelling; SEM; Jordan; attitudes; expectations; quality; organisational knowledge; social interaction ties; trust; reciprocity norm; shared language; shared vision.

DOI: 10.1504/IJKBD.2013.054083

International Journal of Knowledge-Based Development, 2013 Vol.4 No.2, pp.185 - 199

Received: 23 Jan 2012
Accepted: 20 Aug 2012
Published online: 31 Mar 2014 *

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