Title: Critical success factors, opportunities and threats of the cost management profession: the case of Australasian quantity surveying firms
Authors: Marcel Frei; Jasper Mbachu; Robyn Phipps
Addresses: School of Engineering and Advanced Technology, Massey University, Albany Campus, Gate 4, Building 106, Albany Highway, Albany 0632, New Zealand ' School of Engineering and Advanced Technology, Massey University, Albany Campus, Gate 4, Building 106, Albany Highway, Albany 0632, New Zealand ' School of Engineering and Advanced Technology, Massey University, Turitea Campus, Riddet Building, Palmerston North 4474, New Zealand
Abstract: The quantity surveying profession faces a number of exceptional challenges that threaten its existence, growth and success. The aim of this paper is to identify the critical success factors (CSFs) for growth and survival as well as the threats and opportunities in the external landscape. Knowledge of these factors would enable the profession to achieve sustained growth and competitiveness. Using the exploratory survey method, in-depth interviews were conducted with key senior leaders from industry and professional and academic institutes throughout New Zealand and Australia. Results showed that the CSFs of the profession are underpinned by process, practice management, service performance, market positioning, people, firm profile and professional attributes. Four themes underlie the threats and opportunities of the profession, namely: market/competition, capability/capacity, recognition/relevance, and information/communication/technology. Identified opportunities stem mainly from involvement in newly identified or emerging markets, and expansion in or penetration of existing markets.
Keywords: cost management; critical success factors; CSFs; organisational analysis; quantity surveying; SWOT analysis.
International Journal of Project Organisation and Management, 2013 Vol.5 No.1/2, pp.4 - 24
Received: 08 May 2021
Accepted: 12 May 2021
Published online: 05 Apr 2013 *