Title: An effective and secure web banking system: development and evaluation

Authors: Sarandis Mitropoulos; Christina Othonos; Christos Douligeris

Addresses: Department of Informatics, University of Piraeus, 80 Karaoli and Dimitriou Str., Piraeus 185 34, Greece ' Department of Informatics, University of Piraeus, 80 Karaoli and Dimitriou Str., Piraeus 185 34, Greece ' Department of Informatics, University of Piraeus, 80 Karaoli and Dimitriou Str., Piraeus 185 34, Greece

Abstract: This paper provides a state-of-the-art approach to the development of an effective and secure web banking system. First, it presents the latest trends and advancements on web system development and operational requirements of e-banking environments. Then, it presents a prototype web banking system by providing its analysis and design based on the waterfall model through the use of workflow and UML diagrams, as well as its implementation approach based on web programming technologies such as active server pages and web services. The system development gives emphasis on security standards, by using the SSL protocol, the security techniques that are provided by the .Net framework, and a role-based access control (RBAC) model. At the end, a multi-perspective system evaluation, which is based on the balanced scorecard method, proves the high applicability and significant value of the proposed system.

Keywords: web banking; workflow management; waterfall model; network security; role-based access control; RBAC; UML; SOA; service-oriented architecture; web services; active server pages; balanced scorecard; online banking; e-banking; electronic banking.

DOI: 10.1504/IJBIS.2013.052454

International Journal of Business Information Systems, 2013 Vol.12 No.3, pp.335 - 361

Published online: 05 Mar 2013 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article