Title: Flexible strategic framework for KM factors with the perspective of continuity and change: study of supply chain of MNCs in electrical and lighting industry

Authors: V.K. Gupta

Addresses: IMT Ghaziabad, UP, India

Abstract: The study is aimed at identifying knowledge management factors and developing a flexible strategic framework for knowledge management applicable to SCM. This framework is based on the Measurement Matrix framework of KM suggested by Smith and McKeen (2005). Study of existing KM frameworks was carried out and KM areas identified on the continuum of continuity and change. The data on KM areas on which this study is based was generated through secondary research using published sources and primary research through focused discussion with industry experts and personal interviews with experts from companies selected. A case study of MNCs in electrical and lighting industry is given in this paper validating the KM framework suggested. The research identifies and validates KM areas in terms of continuity and change factors applicable to management of supply chain. The framework suggested can be adapted by the scholars and practicing managers for application in the global context.

Keywords: knowledge management; KM; continuity; change; C-C matrix; supply chain management; SCM; supply chain strategy; electrical and lighting industry; MNCs; multinational corporations; multinationals.

DOI: 10.1504/IJVCM.2012.052435

International Journal of Value Chain Management, 2012 Vol.6 No.4, pp.283 - 302

Published online: 16 Aug 2014 *

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