Title: Performance monitoring and showing the weakness of periodic assessment of data envelopment analysis

Authors: A. Divandari; G.R. Jahanshahloo; F. Hosseinzadeh Lotfi; M. Keimasi; M. Vaez-Ghasemi; F. Eshghi

Addresses: Management Department, University of Tehran, North Kargar St., Tehran, Iran ' Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran ' Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran ' Management Department, University of Tehran, North Kargar St., Tehran, Iran ' Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran ' Research Center, Bank Mellat, Shadab St., North Iranshahr St., Tehran, Iran

Abstract: For analysing the performance of a decision making unit (DMU) and acquiring correct information about the performance of DMUs during the evaluation, measuring relative efficiency, is not sufficient. Therefore, by taking advantages of complementary techniques relative efficiency of an entity, while each of the entities are being considered independently, should be measured and investigated in population. Here the shortfall of the efficiency evaluation in successive time periods have been investigated and for preserving mistakes for correct monitoring the organisation performance different techniques such as DEA, MPI and etc. have been simultaneously utilised.

Keywords: bank efficiency; efficiency evaluation; data envelopment analysis; DEA; Malmquist productivity index; MPI; performance monitoring; periodic assessment; decision making units; DMUs; organisational performance; bank performance; banking industry.

DOI: 10.1504/IJMOM.2013.052075

International Journal of Modelling in Operations Management, 2013 Vol.3 No.1, pp.70 - 89

Available online: 11 Feb 2013

Full-text access for editors Access for subscribers Purchase this article Comment on this article