Title: Information systems engineering in healthcare - an evaluation of the state of the art of operational process design

Authors: Martin Juhrisch; Hannes Schlieter; Gunnar Dietz

Addresses: Faculty of Mechanical Science and Engineering, Institute of Machine Tool and Control Engineering, Dresden University of Technology, Münchner Platz 3, D-01062 Dresden, Germany ' Chair for Information Systems, esp. Systems Engineering, Dresden University of Technology, Münchner Platz 3, D-01062 Dresden, Germany ' Faculty of Mechanical Science and Engineering, Institute of Machine Tool and Control Engineering, Dresden University of Technology, Münchner Platz 3, D-01062 Dresden, Germany

Abstract: Seamless integration of medical evidence and organisational requirements into clinical process management is a non-trivial and reoccurring task. This leads a search for strong methodological as well as IT technical support by large industrial companies and leading research teams. Contributions of information systems research - especially conceptual modelling theory - currently play a minor role in clinical process management. The present study provides indications why current approaches are not suitable for process management in clinical practice. In this article, we identify the necessary steps in clinical process management that suffer from a lack of methodological support. The paper addresses researchers and clinicians who wish to implement a life-cycle management process for their clinical pathways.

Keywords: process management; conceptual modelling; clinical pathways; operational process design; healthcare technology; electronic healthcare; e-healthcare; information systems engineering; clinical process management; lifecycle management; hospitals.

DOI: 10.1504/IJODE.2012.051444

International Journal of Organisational Design and Engineering, 2012 Vol.2 No.4, pp.420 - 444

Available online: 16 Jan 2013

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